The purpose of the International Programs Center (IPC) is to coordinate and develop the University’s international activities as well as to ensure that the University achieves its international goals as stated in its Strategic Plans. Specific activities include: developing and managing the Study Abroad and Exchanges programs; managing the faculty-led programs; advising and retention of international students and visiting scholars; providing support services including immigration and practical training placement for international (F1) and exchange students (J1) and visiting scholars; securing funding for international-related projects for the faculty, departments, and university; developing and managing outreach programs to the local schools, businesses, and community. IPC houses the Global Engagement Office, responsible for UNCG’s QEP. IPC also serves as the liaison for the Interlink Language Programs and the central administration unit for the UNC International Recruitment Consortium (UNCIRC).
The Associate Director is responsible for providing our diverse student body with access to global engagement opportunities through the full-cycle management and administration of all education abroad programs (including faculty-led, virtual programs, research abroad, and global internships) for 450+ students. The oversight of education abroad will require providing direct service, management, and supporting the development of policy as it relates to comprehensive internationalization, crisis management, program development, financial management, office administration, student advising, and student health and safety.
The Associate Director will provide direct support and leadership to a full-time staff of two Assistant Directors and a Study Abroad Coordinator. They may also supervise several student workers as well.
While the Associate Director reports directly to the Senior Director of International Programs to administer and expand UNCG’s study abroad and exchange programs, they will also work closely with and be advised by the UNC Greensboro Associate Provost for International Programs.
Essential Duties and Responsibilities
The Associate Director of Study Abroad and Exchanges is responsible for:
Sharing and disseminating information on current issues in international higher education, the field of education abroad, and international mobility trends with staff and the University for strategic planning purposes;
Communicating implications of data analysis to upper administration;
The day-to-day management and oversight of all education abroad programs and working closely with the Senior Director and the Associate Provost for International Programs to create a variety of new programs aimed at diversifying education abroad;
Enhancing effective partnerships with academic units and non-academic units on campus;
Working with the staff to streamline program development processes, manage budgets, assess and manage risk associated with education abroad, communicate and implement policies, develop and monitor performance indicators for programmatic success, liaise with students, parents, faculty and program providers;
Representing with considerable independence the University and its education abroad programs throughout the campus, with professional organizations and associations throughout the world, and with current global partners;
Working collaboratively with the staff to reach strategic goals and strengthen the communication of the office with academic and non-academic units, students, and international partners; and
Acting as an advocate for international education experiences and serves as the principal liaison with faculty and academic units to integrate international experiences into the curricula;
Supervising and providing leadership to a staff of 3 full-time employees and student workers;
Serving on the university-wide committees, such as but not limited to: the University-Affiliated International Travel Review Committee, the Study Abroad Committee, and IPC Advisory Committee;
Duties as determined appropriate for the level of this position.
Our priority deadline for full consideration is April 21st, 2021.
The incumbent must be a U.S. citizen or permanent resident as required by federal regulations in order to serve as an ARO. A bachelor’s degree is required. Outstanding intercultural sensitivity, exemplary written and verbal competency, excellent computer skills, and experience working, living, and/or studying abroad is also required.
The incumbent must be able to relate to students of diverse backgrounds and work effectively with multiple administrative and academic offices. This position requires the ability to develop and interpret policies and procedures of both UNCG and partner institutions and advise stakeholders accordingly.
A master’s degree with an international focus or in a related field is preferred.
Three to five years of experience working in the education abroad field, preferably in a public higher educational system like UNC, would be advantageous to this position.
About The University of North Carolina at Greensboro
UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.