Under the guidance of the Director, advise international students and scholars, oversee student support processes for international students and scholars, maintain and update student records through SEVIS and campus databases, manage external and internal communications with students and scholars, plan Office programs and events, and liaise with other departments on campus to offer comprehensive support for the international population.
Typical Duties and Responsibilities
Act as a DSO and ARO for The University of the South
Stay abreast of DHS/SEVIS/DOS statutes, regulatory, policy, and practice changes through participation in NAFSA through meetings, lists-serves, webinars, etc.
Submit the annual report to the Department of State for the J-1 exchange visitor program
Collaborate on the issuance of Certificates of Eligibility for F-1 students (I-20s) and J-1 students, scholars, and dependents (DS-2019s) for the College and the School of Theology
Consistently manage student registration and student updates in the SEVIS system (employment, CPT/OPT, address changes, program dates, travel verification, etc.)
Maintain accurate records (in print and electronically) for international students and scholars
Oversee student support services and advise international students/scholars on academics, SEVIS regulations, USCIS opportunities, health insurance and health care systems, travel, social concerns, and a variety of other needs
Manage the pre-arrival communication process for newly admitted students and offer webinars as needed
Plan and implement comprehensive International Student Orientation each August
Plan first-year international student programming to assist with acculturation
Co-direct the International Friendship Family program
Liaise with the international student insurance provider and manage enrollment for F and J visa holders; ensure that students who do not enroll in Sewanee’s plan have adequate health insurance according to DOS regulations and Sewanee guidelines. Whenever possible and necessary, provide hospital or clinic assistance to students and help with transportation/travel needs
Plan tax training workshops, enroll in tax software assistance, and communicate the mandatory necessity for tax filing for international students and scholars each year
Assist students as needed with a range of support services: Social Security numbers, Driver’s Licenses, transportation, student needs during campus breaks
Serve as a resource for and work closely with departments across campus, including Dean of the College, Admissions, Student Accounts, Payroll, the School of Theology, Academic Departments, Legal Affairs, Institutional Research, Student Activities, Career Services, etc.
Provide crisis management support for international students
Administer an office budget for international student services and develop budget proposals as needed
Co-manage an international student emergency fund, reviewing applications for assistance and making recommendations where necessary
Assist the Director with the planning, implementation and evaluation of an annual summer Academic English Program
Maintain the office’s website and social media accounts, particularly as they pertain to international students
Oversee the creation and distribution of a quarterly office newsletter
Organize and implement office programs for international students/scholars and study abroad students
Spearhead assessment initiatives as needed and use data to drive decision-making and program enhancement
Required: At least three years of experience working in a higher education setting in international programs, intercultural affairs, education abroad, student affairs, or other areas within internationalization; Minimum of one year experience working within the SEVIS database; Demonstrated command of F-1 immigration regulations; Commitment to work within a diverse environment and interact openly with individuals of different background; Effective communicator, both written and orally; Ability to manage data with a high level of care, discretion, and accuracy; Willingness to a flexible work schedule including some nights and weekends
Preferred: Experience living, working, traveling, or studying in another country; Record of organizational and management abilities; Familiarity with higher education and education abroad software, particularly Banner and Horizons by Symplicity; Demonstrated administrative ability and experience, including a record of personnel and budgetary responsibilities; Commitment to ethics, openness, diversity, and inclusivity; Proficiency in a second language
Job Related Skills
Sensitivity to and understanding of diverse individuals and cultures; Ability to problem solve and remain calm in crisis; Excellent organization and administrative ability; Cross-cultural communication skills, both orally and written; Analytical skills, comfort with data systems and inclination towards data-driven decision making; Advanced project management skills, ability to streamline processes and work well under pressure with limited supervision; Ability to work with team members on projects.
Application Closes April 30, 2021 at 11:59 CST.
Additional Salary Information: Career Band 2D
About University of the South
The University of the South comprises a highly-regarded College of the Liberal Arts and Sciences and a distinguished School of Theology. It is an institution of the Episcopal Church that welcomes individuals of allbackgrounds and is located on a striking 13,000-acre campus on Tennessee’s Cumberland Plateau.