Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.
The Office of Global Learning (OGL) is part of the Office of the Vice Provost for International Affairs and shares the mission of developing and supporting global learning activities across the Cornell University community--in Ithaca, New York City, and the world. As a comprehensive international education unit, our office helps Cornellians from around the world grow as global learners. Our office coordinates education abroad experiences for Cornell students, advises international students and scholars on federal immigration and labor regulations and supports their inclusion and success in the Cornell community, and promotes cross-cultural competency on campus and beyond.
Under general supervision and reporting directly to the Office Administrator, work independently to provide a full range of front office and administrative support. This position involves a high volume of interaction with a very diverse client base. Organization, efficiency, proactivity, strong customer service skills, and interest in cross-cultural interaction are essential.
As the first point of contact for OGL, this position is fundamental in setting the tone for client communication and support. The Office Coordinator engages with students, faculty, scholars, and staff via in-person visits, phone calls, email, and document reception and distribution. Clients must feel welcome, understood, and that their needs are being met to the best of the office's ability. The Office Coordinator is required to learn and accurately convey a considerable range of study abroad and immigration content and processes, knowing when to answer questions directly and when to defer to staff content experts.
The Office Coordinator is also responsible for providing administrative support across the office, specifically to the International Services and Education Abroad teams and directly to the Office Administrator. They will support the base functioning of the office, ensuring that clients and staff have an orderly, efficient, and pleasant experience. They will maintain office supplies, assist with conference space and technology issues, handle complex calendaring, support with logistics for events, complete ad hoc projects, and supervise student staff.
Associate's degree and 2-4 years' relevant experience in office administration. Cultural sensitivity and ability to work harmoniously with diverse constituencies and nationalities.
Excellent interpersonal communication skills, both oral and written. Proven ability to effectively manage multiple activities and deadlines simultaneously. Excellent attention to detail and organizational skills. Requires problem-solving and analytical skills. Proficiency with office technology, particularly Microsoft Word and Excel. Ability to work independently and efficiently in a high-paced and demanding office environment.
Demonstrated experience with and/or interest in working with diverse populations.
University Job Title:
Administrative Asst IV
Pay Rate Type:
Number of Openings:
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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
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About Cornell University
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.