Due to federal database access requirements, only U.S. Citizens and Permanent Residents may apply for this position.
The University of Texas at Austin (UT Austin) is one of the largest public universities in the United States and is the flagship of The University of Texas System. UT Austin enrolls more than 51,000 students studying in almost 120 bachelor’s degree programs and more than 220 graduate programs across 18 colleges and schools. UT Austin is steadfastly committed to global engagement and is home to more than 5,600 international students and 1,500 international scholars from more than 130 countries, with more than 530,000 living alumni in 176 counties around the world.
Correspond and communicate with international students on a variety of issues associated with their immigration status at the university. Coordinate general communications for the student advising unit and disseminate communications to international students and campus constituents.
Serve as DHS Designated School Official (DSO) and Alternate Responsible Officer (ARO) for routine SEVIS records maintenance and record updates to ensure federal compliance for both the university and the individual student. Process immigration documents and immigration applications for international students. Communicate with federal agencies regarding immigration benefits for international students.
Provide walk-in support to international students, including travel signatures, course drop letters, and social security letters. Work closely with front desk staff to triage telephone and walk-in inquiries.
Actively participate in the development and growth of team expertise in the laws and regulations governing international students and in advising/informing university administrators about university policies and procedures that ensure ongoing compliance. Work closely with ISSS leadership, as needed, to ensure proper understanding and application of immigration regulations and university policies, taking appropriate initiative and exercising discretion within the scope of assigned duties.
Provide support to overall functions of office where needed; actively support the critical priorities of ISSS and Texas Global; serve on internal committees and participate in work groups to support the mission of the unit.
Work in a shared office environment
Work around standard office conditions
Repetitive use of a keyboard at a workstation
Use of manual dexterity
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
Bachelor's degree and one year of related international experience. Effective problem-solving skills and demonstrated ability to take initiative. Evidence of strong organizational abilities and the ability to effectively prioritize and manage multiple tasks in a fast-paced, high-volume, environment. Excellent written communication skills with a high attention to detail. Ability to be diplomatic, composed, and proactive in varied interactions. Strong understanding of intercultural communication with documented experience in public speaking and delivering presentations. Excellent professional demeanor. Ability to work independently and as a team member. Commitment to high quality and efficient customer service to faculty, staff, and external partners. Relevant education and experience may be substituted as appropriate. Due to federal database access requirements, only U.S. Citizens and Permanent Residents may be selected for this position.
Direct experience advising international students on F-1 regulations in a university context.
Additional Salary Information: Depending on qualifications
Internal Number: R_00014197
About The University of Texas at Austin
The University of Texas at Austin is one of the largest public universities in the United States. Founded in 1883, the university has grown from a single building, eight teachers, two departments and 221 students to a 350-acre main campus with 21,000 faculty and staff, 16 colleges and schools and over 52,000 students.
The university’s reach goes far beyond the borders of the main campus with satellite campuses and research centers across Texas, including the J.J. Pickle Research Campus, the Marine Science Institute, the McDonald Observatory, the Montopolis Research Center and the Brackenridge tract.
With an enrollment of 11,000 students and more than 3,500 master’s and doctor’s degrees awarded annually, the graduate school is a national leader in graduate degrees awarded and one of the largest graduate schools in the nation.
More than 8,700 bachelor’s degrees are awarded annually in more than 170 fields of study and 100 majors.
The university has one of the most diverse student populations in the country and is a national leader in the number of undergraduate degrees awarded to minority students.