Primary Purpose: Under the supervision of the Director of International Programs and Services (IPS), this position promotes awareness of and participation in education abroad opportunities, semester-long, year-long, and short term. Toward this goal, the Education Abroad Advisor administers all aspects of in- and outbound mobility, including but not limited to admissions, advising, compliance, programming, data collection and reporting, operations support, and enrollment management.
Provides comprehensive support and advising for both outgoing education abroad students and incoming exchange students including the coordination and facilitation of related activities, applications, and initiatives.
Maintains awareness of and familiarity with immigration regulations to accurately read, interpret, and apply said rules through the advising of exchange students and scholars as an Alternate Responsible Officer (ARO).
Issues Forms DS-2019 and maintains J visa holders’ immigration records through Banner’s International Student and Scholar Management (ISSM) application and the Department of Homeland Security’s Student and Exchange Visitor Information System (SEVIS).
Communicates regularly with students (meeting one-on-one to advise and provide support throughout the education abroad cycle — from planning to re-entry), faculty and staff as well as education abroad providers and institutional partners.
Stays aware of and seeks to improve Pacific practices, procedures, and policies governing education abroad and engages regularly the broader field of international education.
Plans and delivers programming (e.g., information sessions, pre-departure orientations, re-entry workshops) and participates in recruitment and admissions events.
Maintains accurate and centrally-located information and data regarding education abroad participation; creates and runs reports for stakeholders; and, completes annual IIE surveys.
Works closely with multiple departments (e.g., Student Accounts, Student Health Services, Housing, and the Registrar’s Office) to support in- and out-bound mobility, including but not limited to program budgets, program enrollment, course approvals, registration, and grade transcription.
Collaborates with providers, partners, schools, departments, faculty, and staff on existing education abroad/exchange programs as well as potential ones.
Develops and implements marketing initiatives (e.g., podcasts and social media campaigns) to engage students about, raise awareness of, and grow participation in education abroad opportunities.
One (1) year of education abroad advising and administrative experience.
One (1) year experience with MS Office or Office365, especially Outlook, Word, Excel, PowerPoint, Forms, and Teams.
US citizen or permanent resident per federal requirements.
One (1) year of education abroad advising and administrative experience in a higher education setting.
Ability to evaluate needs, present recommendations, and make oral and written presentations.
Creative and self-directed with exceptional organizational skills.
Demonstrated ability to work both independently and collaboratively.
Demonstrated ability to work with individuals across varied backgrounds and across the organization at multiple levels, including students, staff, and faculty.
Experience living, working, or studying overseas.
Cross-culture communication skills.
Familiarity with a variety of social media platforms such as Instagram, Facebook, and TikTok.
Foreign language proficiency.
Knowledge of Ellucian Abroad Office, Argos, Banner, Excel, ISSM, and Salesforce.
Strong attention to detail and appreciation for problem solving.
Strong oral and written communication skills.
Strong organizational skills and attention to detail.
Physical Requirements: The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone. Occasional standing, walking across campus, climbing stairs, bending, stooping and reaching. Occasional lifting up to 25 pounds.
Work Environment/Work Week/Travel: Work is primarily performed in a standard office environment with use of computer and phone. Work is primarily performed during normal business hours. Will include annual domestic travel, potential for international travel, and occasional evening/weekend work.
Hiring Range: Commensurate with experience, non-exempt
Background Check Statement: All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.
University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.