Assistant Manager of Student Employment University of Massachusetts Boston Boston, MA
Working with the Manager of Student Employment, the Assistant Manager of Student Employment will be responsible for all aspects of the off-campus student employment programs, including developing job opportunities for students, securing off campus agency contracts, disseminating information to students and prospective employees; and enforcing program regulations. The incumbent will work closely with Human Resources to insure accurate and timely processing of student payroll for on-campus employees; and will manage the bi-weekly payroll process for approximately 110 students working in over 50 community service positions off-campus. S/he will also assist in various aspects of the on-campus work programs, including Federal Work-Study and CC/Institutional Employment Programs.
Examples of Duties:
Responsible for all aspects of the off-campus student employment programs; review job descriptions for student positions and assigns grade levels; maintain and update the online student job listing database(s);
Manage all aspects of the federal work study off-campus community service program, including but not limited to, coordinating the employment process, completing hiring forms, _administering the payroll and timesheet processes, recording time and tracking and communicating award balances; work to meet weekly payroll deadlines; manage off campus agency billing; create invoices and reconcile accounts with the Controller's Office;
Develop and execute marketing strategies to promote and expand part-time job opportunities for students in both non-profit and for-profit organizations;
Resolve all problems related to student employment at off-campus student positions and enforce regulations to ensure off-campus agencies and student employees are meeting program requirements; serve as a confidential resource person for students with concerns about workplace employment procedures, fairness and equality, harassment, discrimination, or other unacceptable conditions, acting as a liaison and communication link between student employees and staff/ off-campus supervisors;
Assist students with completing pre-employment paperwork, including 1-9 employment eligibility verification and tax withholding forms; answer student payroll, federal work study and financial aid questions and researches and resolves issues that may arise;
Assist the Manager of Student Employment in verifying, processing and monitoring FWS and CC/Institutional employment eligibility, both on and off-campus, to assure that students remain eligible to work;
Review and validate personnel action forms on student employees for the Federal Work-Study and CC/Institutional Employment Programs;
Assist in training and overseeing the work of clerical staff assigned to the Student Employment Services unit; hire, train, supervise and create the work schedule for student employees assigned to the Student Employment Services unit;
Work as a member of the Financial Aid Services team to coordinate student employment programs with other types of assistance to provide superior customer service to students and their families;
Stays abreast of student employment issue-s and changing workforce development through workshops, conferences and connections to appropriate professional organizations; update financial aid staff, students and the university community on program changes, policies and procedures; Assist in recommending, implementing and monitoring procedures to insure compliance with state and federal regulations and institutional policy;
Maintain auditable records of off-camp.us student employment programs in accordance with federal regulations;
Create reports used in the fiscal management and eligibility monitoring of the student employment programs;
Represent Student Employment Services at Enrollment Management and Student Affairs events;
Perform other duties as assigned.
Bachelor's Degree and a minimum of one-three years of work experience in an automated financial aid office required. Knowledge of employment regulations, hiring practices and payroll policies preferred. Knowledge of and experience with PeopleSoft Human Resource and PeopleSoft Student Administration systems preferred. Previous supervisory experience preferred.
Demonstrated knowledge of Title IV eligibility, International student employment eligibility and federal, state and institutional regulations regarding outside organizations' eligibility to participate in em13loyment programs; -
General knowledge and understanding of financial aid and employment eligibility;
Ability to exercise high levels of independent judgment;
Ability to retain and communicate complex information in a clear and concise manner;
Ability to communicate to students, families and employers regarding all aspects of student employment;
Ability to work effectively in a team setting and deal tactfully with others;
Strong oral and written communication skills;
Strong problem solving, organizational and interpersonal skills;
Strong analytical skills, with strong attention to detail;
Strong commitment to customer service.
Please apply online with your resume, cover letter and list of three professional references.
Review of candidates will begin following the application closing date.
Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.
Salary Ranges for the appropriate Pay Grade can be found at the following link:
All official salary offers must be approved by Human Resources.
UMass Boston requires all employees to be vaccinated against COVID-19 and to confirm proof of their vaccination status. Exemptions from the vaccine requirement will be permitted only for qualifying religious or medical reasons. Regardless of vaccination status, you must wear a face covering in public indoor spaces on campus.