Position Description: This Advisor/Designated School Official (DSO) position’s primary responsibilities include providing support to international students and scholars in academic, social, and immigration matters. Responsible for providing F-1 student visa advising services, orientation, trainings, and implementing retention strategies and programming to meet the needs of the international student population. This position problem solves a variety of complex issues requiring considerable knowledge of F-1 student visa rules and regulations. Incumbents work independently and with others in the Office of International Student Services and across the College, with decisions impacting students’ educational goals.
Master’s degree and one year of experience in higher education advising university/college students on U.S. federal immigration rules and regulations or international education services at the collegiate level. • 3-5 years of experience at U.S. Higher Education Institutions • Must be U.S. citizen or U.S. Permanent Resident – must meet DHS/DOS criteria as ARO/DSO.
Master’s degree in Student Development, Higher Education Management, Education, Educational Leadership, International Relations, or other closely related fields. • 3-5 years working knowledge of the Code of Federal Regulations (CFR) in regards to B, F, J and other visas. Experience in processing nonimmigrant visa document and fulfilling SEVIS (Student Exchange Visitor Information System) reporting requirements set by the Department of Homeland Security. Has a working knowledge of visa requirements and processing guidelines set by the Department of State. • Experience with SEVIS and with SEVIS Help Desk to resolve issues. • Previous experience with event planning. • Knowledge of SLATE and/or other CRM • Experience in International Admissions • NAFSA member and/or professional training through NAFSA.
Offer of employment is contingent on satisfactory completion of the University's verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
It is the policy of Cleveland State University to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, protected veteran or disabled status, or genetic information.
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