Manage two International Student and Scholar Advisors and one Graduate Assistant, providing positive and strategic oversight, management and supervision
Support management of daily operations of ISSS unit
Serve on the ISSS leadership team to advance office goals and initiatives
Propose, develop and refine policy and procedure to maintain compliance and timely reporting of information to the Department of Homeland Security and Department of State and efficient business processes to deliver timely services to the ISSS population
Participate in the development, maintenance, and growth of staff expertise in the laws and regulations governing international students, scholars and employees to ensure ongoing compliance
Develop various materials to improve advising and communications with students and scholars on academic support resources, university resources, adjustment issues, personal and family concerns, and in emergency situations
Respond adequately in the event of an emergency which might be outside of regularly assigned work shift and take a lead role in crisis management cases in absence of/or as requested by the Director
Advising & Compliance
Serve as a Designated School Official and Alternate Responsible Officer leading both F-1 and J-1 students and scholars advising services, in addition to advising F-1 and J-1 students and scholars to support their compliance with F-1 and J-1 regulations
Lead reporting within regulatory deadlines to ensure university SEVIS compliance for new and continuing students and scholars through the use of Sunapsis, Peoplesoft, Salesforce and other technology platforms
Maintain data integrity in Sunapsis and Peoplesoft to support university regulatory compliance
Facilitate regular communications regarding regulatory updates with the student and scholar community to support their understanding of how to comply with government regulations
Lead, participate in, and assess the value of educational presentations, surveys, workshops, programs, and activities related to new student orientation, immigration regulations, cultural adjustment, and intercultural competency
Knowledge / Liaison
Act as lead liaison with sponsored student organizations such as Kuwait Cultural Office, Saudi Arabian Cultural Mission, Fulbright, IREX, AMIDEAST etc.
Liaise with various government agencies, including but not limited to U.S. Department of Homeland Security (including SEVP and USCIS), U.S. Department of State, and U.S. Department of Labor
Ensure collaboration with key university stakeholders, engaging with the University community and offices to promote the role of ISSS and the needs of international students and scholars
Stay up to date on knowledge of federal immigration regulations to lead policy and advise international students and scholars in F-1 and J-1 status on immigration regulations as a Designated School Official (DSO) and Alternate Responsible Officer (ARO)
Act as a back-up in the absence of the Director, including facilitating the processing of employment based applications, attending meetings and other functions as needed
Develop initiatives to support international student retention, working collaboratively with International Student Retention and Inclusion
Other duties as assigned by the Director, International Student and Scholar Services
Serve on university committees as assigned by the Director, International Student and Scholar Services
Bachelor’s degree in a related field AND five years related experience
A combination of related education, experience, and training may be used as an equivalent to the above Minimum Requirements.
Three years’ experience as a Designated School Official (DSO) and Alternate Responsible Officer
US citizenship or lawful permanent residence status (necessary to qualify as a DSO and ARO)
Master’s degree or equivalent in appropriate field
Four or more years’ experience as a Designated School Official (DSO) and Alternate Responsible Officer (ARO)
Four or more years’ experience with understanding, interpreting, and applying federal immigration laws and regulations
Significant knowledge of US immigration regulations affecting non-immigrants in F-1 and J-1 student and scholar statuses
Knowledge of US immigration regulations affecting other non-immigrants in TN, H-1B, O-1 status and non-immigrants seeking US permanent residency
Excellent cross-cultural oral and written communication skills
Experience with PeopleSoft and Sunapsis or other similar databases; strong computer and data management skills
Experience communicating the needs of the international community with academic and campus support services
Experience with issues specific to international student or scholar populations
Fluency in at least one foreign language; experience living abroad
Internal Number: 605482
About Northern Arizona University
Be part of an innovative and collaborative community!
Northern Arizona University is devoted to student success. We – faculty, staff, and administrators – work together to support each other’s diverse strengths and maintain a culture of excellence. Our academic programs, research, public service, and creative endeavors enrich lives and create opportunities in Flagstaff, across Arizona, and beyond.
NAU is ranked in IIE’s Open Doors within the top 200 US institutions for international student enrollment and is proud to host approximately 1400 international students from more than 80 countries. Come join our team of more than 70 full-time, part-time, and student staff representing five continents and 16 native languages! Be part of Northern Arizona University’s vision of educating students to adapt and respond to global issues.
ISSS works with students on immigration questions prior to, and upon their arrival at NAU during Orientation and acts as their guide throughout their time on NAU's beautiful Flagstaff Mountain campus, helping them navigate immigration regulations, academic adjustments, and cultural integration. ISSS also works with university departments to bring... J-1 research scholars and international employees to campus, enhancing the research environment on campus and supporting their experience while in Flagstaff.